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Privacy Policy

What this document covers

This policy explains what information Dead Air Music collects when you use the app, why we collect it, who we share it with, and what choices you have. We've written it in plain language. If anything is unclear, email us at the address above.

1

Information we collect

1.1 Account information

When you first open the app, we create an anonymous session automatically — no sign-up required. This session has a random ID and no identifying information attached to it.

If you choose to create an account or subscribe, we collect:

  • Email address — used to identify your account and send receipts
  • Password (stored as a hash — we never see your actual password)

If you sign in through a third-party authentication provider, we receive a unique identifier and, if you choose to share it, your name and email address from that provider.

1.2 Subscription and payment information

Subscriptions are processed through the app store platform you use (iOS or Android). We never see or store your payment card details — those are handled entirely by the platform.

We do retain, through our subscription management infrastructure:

  • Your subscription tier (free trial, monthly, annual)
  • Subscription status (active, expired, cancelled)
  • Renewal date

1.3 Listening history

Every track you listen to is logged. Each log entry contains:

  • Track title, artist name, and ISRC (a standard music industry identifier)
  • The date and time playback started
  • How many seconds you actually listened (not assumed — measured)
  • The full duration of the track

Why we keep this: We are legally required to report performance data to music royalty collection organizations under 17 U.S.C. § 114 of the US Copyright Act. This reporting ensures that royalties are distributed to artists and rights holders for digital radio performances. We cannot offer the service without it.

We retain listening history for a minimum of three years to satisfy statutory record-keeping requirements.

1.4 Location (approximate)

Dead Air requests access to your device's coarse location (approximate location, not precise GPS) to show nearby concerts and local weather. We do not access your precise GPS coordinates.

  • We use coarse device location (approximate location provided by your device's OS) — not precise GPS coordinates.
  • Your approximate location is used to retrieve local weather conditions and surface nearby concert listings.
  • We store the resulting weather snapshot in our database. Listeners in the same area may share a cached weather snapshot rather than triggering a redundant fetch.
  • We poll for updated weather approximately every 15 minutes while you are actively listening with weather drops enabled.

Weather drops are off by default and can be toggled at any time in Settings → Weather. Turning them off stops all weather-related location lookups immediately.

We do not use your location for advertising, profiling, or any purpose other than fetching local weather conditions and nearby concert listings.

1.5 Dial preferences

We store the position of your three tuning dials (Music, Vibe, DJ) in your profile. This is what makes your station feel like yours when you reopen the app.

1.6 Trial status

When you first launch the app, we record the timestamp of your first session. This is how we calculate when your 7-day free trial starts and ends. Trial state is calculated on our servers — we don't trust the device clock for this.

1.7 Usage analytics

We collect anonymized data about how you interact with the app, including when the app is opened, when the paywall is viewed, and whether a subscription is started or restored. This data is tied to your user ID and sent to an analytics platform we use to understand how the product is performing and where listeners drop off.

We do not collect behavioral data for advertising purposes. Analytics data is used solely for product improvement.

1.8 Connection type

The app reads your network connection type (Wi-Fi, 4G, 3G) to select the appropriate audio stream bitrate. This is read on-device and is not stored or transmitted to our servers.

2

How we use your information

InformationWhy we use it
Email addressAccount identification, subscription receipts
Anonymous session IDProvide the service during free trial
Subscription statusDetermine access level, enforce paywall
Listening historyStatutory royalty reporting (legal requirement)
Approximate location (coarse device location)Show nearby concerts and local weather for weather drops
Dial preferencesPersonalise your station
Trial timestampEnforce 7-day free trial period
Usage analyticsUnderstand product performance and improve the app

We do not use any of this information for advertising. We do not build advertising profiles. We do not sell your data.

3

Who we share information with

We share data only with the categories of service providers necessary to operate the app:

CategoryWhat they receiveWhy
Database and authentication hostingAccount data, listening history, approximate location data, dial preferencesCore infrastructure
Subscription managementSubscription status, purchase eventsManaging billing and entitlements
App store platformsPayment and purchase dataIn-app purchase processing
Cloud infrastructure and CDNAudio file deliveryServing music to your device
Weather data providersApproximate location coordinatesFetching local weather conditions
Music and event data providersArtist name queriesConcert listings and release information
Music royalty collection organizationsAggregate listening reports (title, artist, ISRC, play count, tuning hours)Statutory royalty reporting under US copyright law
Analytics providersAnonymized usage events (app opens, paywall views, subscription events)Product analytics and improvement

We do not share your data with data brokers, advertisers, analytics platforms, or any other third parties beyond those categories listed above.

Royalty reporting data contains aggregate play counts and tuning hours — not individual listener-level data identifying you personally.

4

Data retention

DataRetention period
Listening session logsMinimum 3 years (statutory requirement)
Account dataUntil you delete your account, then within 30 days
Location snapshots24 hours (weather data expires naturally)
Subscription recordsDuration of subscription plus 12 months
Anonymous trial sessions30 days after trial expiry if no account created
5

Your choices and rights

Weather drops / location

You can disable weather drops at any time in Settings → Weather. This immediately stops all weather-related location lookups and device location access.

Account deletion

You can request deletion of your account and all associated personal data by emailing privacy@getdeadair.com. We will complete deletion within 30 days. Note: aggregate listening data submitted for completed royalty periods cannot be retracted, as it has already been processed for royalty distribution to artists.

Data access

You can request a copy of the personal data we hold about you by emailing privacy@getdeadair.com.

California residents (CCPA)

You have the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information. For requests, contact privacy@getdeadair.com.

EEA / UK residents (GDPR)

You have rights of access, rectification, erasure, restriction, portability, and objection. Our legal bases for processing are:
  • Contract — account data, subscription data, dial preferences (necessary to provide the service)
  • Legal obligation — listening session logs (statutory royalty reporting under US copyright law)
  • Consent — approximate coarse device location (weather drops are opt-in; consent is withdrawn by disabling the toggle)

To exercise any of these rights, contact privacy@getdeadair.com. You also have the right to lodge a complaint with your local supervisory authority.

6

Security

All data is transmitted over encrypted connections (HTTPS/TLS). Data at rest is stored with row-level security policies that restrict access to your own data. We do not store payment card details.

No method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we take reasonable technical and organisational measures to protect your information.

7

Children

Dead Air Music is not directed at children under 13. We do not knowingly collect personal information from anyone under 13. If you believe a child under 13 has provided us with personal information, contact us at privacy@getdeadair.com and we will delete it promptly.

8

Third-party links and services

The app does not contain advertisements. The only third-party data flows are those described in Section 3 above.

9

Changes to this policy

If we make material changes to this policy, we will update the effective date at the top and notify you via the app or by email. Continuing to use the app after changes take effect constitutes acceptance of the updated policy.

10

Contact

Gregory Group LLC

2113 Government Street, STE L
Ocean Springs MS 39564

privacy@getdeadair.com

We aim to respond to all privacy requests within 30 days.

Effective date: June 1, 2026

Operator: Gregory Group LLC, 2113 Government Street, STE L, Ocean Springs MS 39564

Contact: privacy@getdeadair.com

Policy URL: https://getdeadair.com/privacy